Frequently Asked Questions

Everything you need to know about GenHub: installation, security, features, account management and system requirements.

Installation

GenHub will be available in two distribution modes, so every breeder can choose the one that best fits their needs:

  • SaaS (Cloud) — Instant access via browser from any device (PC, Mac, smartphone, tablet). No installation required. All data synced in real time, automatic backups and updates included. Ideal for those who want to start right away without worrying about server management.
  • Local (Self-Hosted) — Installation on a Windows, macOS or Linux computer. All data stays on your PC, maximum privacy and control. Designed for breeders who prefer offline management or don't have a stable internet connection. Includes a built-in web server that makes installation simple even for non-tech-savvy users.

Both modes share the same features. The main difference is where your data lives: on the cloud (universal access) or on your PC (maximum control).

Data Security

The security and privacy of your breeding operation are our absolute priority. We use advanced SSL encryption for all communications. Your data resides on secure cloud servers that are constantly monitored. Additionally, we perform regular automatic backups to ensure that your genealogical records, simulations and subject records are always protected from any unforeseen events.

Information and Contacts

To learn about available solutions and get all the information about GenHub, visit the Contact section of our landing page. Fill out the form and we'll get back to you with all the details on features, access options and exclusive terms.

Account Cancellation

You are always the owner of your data. You can decide to cancel your account at any time directly from the settings panel. Once cancellation is confirmed, all your breeding data will be permanently removed from our servers, in full compliance with privacy regulations (GDPR). Before proceeding, you will have the option to locally export a backup of your records.

Browser Support

To deliver the best performance, especially for the genetics simulator and interactive pedigree charts, GenHub is optimized for all modern browsers. We officially support the latest versions of Google Chrome, Safari, Mozilla Firefox and Microsoft Edge. For a consistently fast and smooth experience, we recommend keeping your browser up to date.

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